Support

We look forward to seeing you and wish us a long-term and trusting cooperation.

 

Maintenance & Repair: Our technicians bring many years of competent experience to carry out timely maintenance and service at your site or in our service office in Wiesbaden. We offer a complete and demanding service and repair service, the level of knowledge of our technicians, we can keep up to date by training in regular training courses with our contractors.

 

Hardware: In addition to our wide range of printers and consumables, we also offer you numerous services around your hardware. After the procurement of new equipment, our responsibility does not end after delivery and installation, but with qualified employees, we will surely find a solution for you even with special requests

 

Demo room (Showroom): We warmly welcome you to our demo room (showroom) in Wiesbaden. Be curious and take a look inside. Test your printable materials with the latest and most innovative equipment, and our experienced staff will be there to help. Curious? Then arrange a visit on site (contact form).

 

Delivery: The service includes the fast delivery service of hardware, spare parts and ink. Our ISO 9001 certified logistics center in Saarbrücken with more than 400 square meters of storage space and our second branch in Wiesbaden with over 300 square meters of service and sales rooms are adapted to the latest conditions and requirements. The delivery can be made by own touring cars, or by service providers like UPS, GLS and DPD or by a forwarding agency. In principle, however, we can say that incoming orders are processed and shipped on the same day (ready-made stock items). Express deliveries and pick-ups on site are possible.

Our responsibility does not end with the delivery and installation of a device!
Because our technicians are happy to offer you professional installation, advice on technical problems, planned investments and the optimal use of materials.

Ask your questions, challenge us (contact form).
We find the solution!

 

Opening hours: Mon – Fri from 09:00 – 12:00, 13:00 – 17:00
Support & Hotline: +49 611724914 – 43, service@oem-distribution.eu
Sales: +49 611724914-42, sales@oem-distribution.eu